or (11) O'clock to describe people?
Now we say "guest and Visit"
The difference isn't what word(s) you use but how you think about it
and your action plan for all visits;
Start with an invitation
a script for welcome greeting
prepare a "comfort" plan
(seating, restroom, coats & etc.)
(cape, towels, cleanliness)
product & styling education
a signature "Thank you"
and an invitation to come back!
Happy Valentine's Day~
Thanks for visiting
Please visit again soon!!