When and How do you say "Thank you"?
"Thank you for.......................
Calling, Visiting, waiting, arriving early, your referral..."
Refreshments, Comfort, Taking coats & purses, Cleanliness, Friendliness
End of service/sale;
Offer next appointment time, offer products used, invite to come back
the next day or week after visit;
follow up call, thank you note, salon news, sales or special events
(mail box/ email)
Match your Etiquette with the personality of the salon
Etiquette is excellence in customer service~
Leading to Happy Loyal Guests!
"Thank you" for uplifting our industry by paying attention
to your Etiquette!