1. Invite everyone you meet to your salon
2. Welcome everyone coming into your Salon
3. Ask how you can help
4. Be knowledgable/be a problem solver
5. Explain "specials" & "deals"
6. Offer suggestions
8. Comfort: salon tour, seats, drinks
9. Get the service right with open communiation
10. Thank everyone for their business
11. Invite everyone back
The goal is to get it right everytime*
Focus on 1 or 2 at a time and they will become a
Good habit, add a new focus when they all become automatic you can grow your Focus in another area!!!