facial expressions, verbal, phone contact, emails, social media
We ask for it;
"how do you like (your service)" "do you want me to change anything?"
"can I have your phone number?" "can I send you savings emails?" "will you like us on facebook?" "have you seen our website?"
from family & friends
"how does it taste?" " how do I look?" "did you see the pictures/comments that were posted?"
from Fellow stylists
"what product do you use for_____?" "did you see (celebrity)'s new look?"
"will you show me how to_______?" "can I show you this (product or technique)?"
Ask for feedback &
Give more than you receive
Give more positive feedback than negative
Use positive AND negative feedback as a learning experience!
Be thankful for all forms of feedback!!