1. Inviting Guests
Invite 3 people to your salon/school everyday
extend an invitation where ever you do business,
gas station. grocery store, restaurant, library, everywhere you are. Use social media too twitter, facebook, emails whatever you use to stay current!
2. Greet everyone~
It's Nice to see you today, How can I help you?
3. Exceed the expectations of the service
Offer more~ Can I........would you like/enjoy.........., ..................would add to the look..........we also offer
4. USE, SHOW & TEACH
about all products you use/show them again at the registar and offer to ring them up!
5. Don't say goodbye
Keep an until we meet again attitude
"Can I schedule your next appointment?"" See you in a few weeks"-"Invite your friends to come see us"
-"We would love to meet your family"
6. Part with a compliment and Thank you
You look great! Nice to see you today! Have a super day! Thank you for visiting! Thank you for choosing us!
Practice these Principles~Practice makes $$