Smoothing, backcombing, scrunching and the products that work and hold or shine
Techniques to change the texture and/or shape of a hair style
Physical skills that are explored and practiced
are considered Hard skills~
asking for referals-inviting back-rebooking-
Thank you(s) and goodbyes =SOFT
Which are more important? More Fun?
Where will you focus your Learning?
CHALLENGE: choose 3 skills to work on ~
1 Choose a Technique to learn and practice
2 Create a Greeting or a communication
catch phrase/that supports your soft skills
3 Teach guests and peers how to use and offer the right products to get the Look~
Call this your HOT SkiLL!