are made to work together!
Goals are marks or bars set above current achievement levels but the "resolutions" are the plans to change your work and behaviors (your resolve) to reach it!
Goal= do more services Resolutions 1. Invite more guests
2. suggest additional services to each
3. ask for referrals
Goal= sell more retail Resolutions 1. Use it!
2. Learn about it, (online, go to a class, read promotional materials)
3. Teach Guests and Stylists about it
As you list your Goals for the year make Resolutions that support them!